Our Suppliers
Disney Travel Company
Although agents are free to promote and sell travel to a variety of destinations, Disney travel is Destination Magic’s prime area of focus.
registration and training
All agents must successfully complete and graduate from the College of Disney Knowledge (CDK). This is available on Disney’s travel agent website at DisneyTravelAgents.com. To get access, you will need to register as a travel agent with Destination Magic. For more information on how to register, click here.
After completing CDK training
Once you have completed the CDK Program you can order collateral materials, create promotional flyers and postcards, receive current offers and quote or book your clients vacation. There are other benefits agents are eligible for. Some are available to all agents upon completion of the College of Disney Knowledge program. Other benefits require you to possess a CLIA card (Embark ID). Agents are eligible fora CLIA card after meeting certain sales goals.
Be sure to send a copy of your final certificate of completion to the agency for your file.
DisneyTravelAgens.com (DTA)
Be sure to be checking DisneyTravelAgents.com daily for the latest news, updates, promotions, and other important information.
When quoting or booking don’t be shy about calling DTA directly and speaking with a DTA representative. They are very helpful in providing information about deposits, cancellation policies, and other nuances important when booking vacations packages.
Important Phone Numbers
Below are a list of many other important phone numbers you will need. When planning vacation packages not everything can be done on online.
Disney World
| Disney Travel Agents | 800-327-2996 |
| Disney’s Magical Express | 866-599-0951 |
| My Disney Experience Helpdesk | 800- 48-6413 |
| Disney Magical Extras VIP Tours | 407-939-7529 |
| Disney Enchanting Extras | 407-939-7529 |
| Disney World Ticket Service | 407-566-4985 |
| Dinsey Reservation Center Guest Services | 407-939-7866 |
| Disney Signature Services | 407-939-7777 |
| Bibbidi Bobbed Boutique | 407-939-7895 |
| Golf Cart/Ft. Wilderness | 407-824-2742 |
| Speical Dietary Needs | 407-824-5967 |
| Disney World Florist | 407-939-4438 |
| Disney World Group Sales | 407-828-3200 or 800-327-2989 |
| Disney Youth Programs | 407-566-2621 |
| Run Disney | 407-939-4786 or 407-939-7810 |
| Fairytale Weddings | 321-939-4610 |
Disneyland Resort
| Disneyland | 800-854-3104 |
| DL Guest Services Specialists | 800-922-9312 |
| Disneyland Group Sales | 714-520-7025 |
Disney Cruise Line
| Disney Cruise | 800-511-133 |
| Cruise Concierge Team | 866-784-1654 |
| Brevard Medical (cruise) | 321-453-3370 |
Aulani Resort and Spa
| Aulani | 866-503-4763 |
Adventures By Disney
| Adventures By Disney | 877-728-7282 |
Other Disney
| Disneyland Paris | 800-438-9876 |
Non-US Disney Theme Parks
These destinations are commissionable:
- Disneyland Paris (Disneyland Paris, Walt Disney Studios Park)
- Hong Kong Disneyland Resort (Hong Kong Disneyland)
These destinations are non-commissionable:
- Tokyo Disney Resort (Tokyo Disneyland, Tokyo DisneySea)
- If you would like to book Tokyo Disney Resort, visit https://www.tokyodisneyresort.jp/en/index.html
Shanghai Disney Resort (Shanghai Disneyland)
For more information, go to https://www.disneytravelagents.com/content/destinations++other-disney-vacations++other-disney-vacations
Earmark status
Earmark status is a designation that Disney gives to agencies when they meet certain sales criteria. Many some clients perceive Earmarked agencies as more “official”. It can be a great marketing tool and differentiator.
We are proud to have achieved Earmarked Status with Disney. Destinations Magic is working hard to meet the minimum sales goals set by Disney to achieve that distinction. With that comes sales goals which we need to meet each year to stay in the program. Your hard work and cooperation is important to the agency to help us meet the minimum sales goals set by Disney to achieve that distinction.
Disney social media and other policies
Supplier Provided Social Media
Each vendor provides various social media graphics that agents are welcome to post. Some are inspirational visuals but most are related to a promotional offer. But whatever it may be, each vendor has guidelines for proper posting.
It is important to know what those guidelines are. they will be posted on the supplier’s site. Below is some information from Disney.
Review the Vendor list to see where you can find social media content from suppliers
Dinsey's Spontaneous Posting Social Media Policy
Social media marketing has significantly changed the way travel consumers interact with brands – and how they consider travel plans and ultimately make vacation decisions. This policy applies to those travel agencies and other travel distributors that have permission From Disney to market and sell the following vacations: Walt Disney World resort, Disneyland resort, Disney cruise line, Adventures by Disney and Aulani, a Disney Resort & Spa (such travel agencies and other travel distributors are referred to as “travel distributors” and such vacations are referred to as “Disney vacations”). This Policy does not apply to Disneyland Paris, hong kong Disneyland, or the Shanghai Disney resort. This policy only applies to free postings on Facebook, youtube, Pinterest, Twitter, Instagram, and Tumblr and does not apply to paid advertising, to postings on any other social media, or to any other advertising or marketing.
Postings that do not require advance approval from Disney
- A posting that does not describe an offer or a Disney Vacation product (a complete Disney Vacation or a component of a Disney Vacation, such as theme park tickets, a Disney dining plan, special event tickets, etc.) need not be submitted to Disney in advance for approval as long as (i) the posting complies with the Nomenclature Guidelines and Brand Guidelines (see below) and (ii) any Disney copyrighted material (such as photos, illustrations, and logos) included in the posting has been approved by Disney in writing for posting by the Travel Distributor on the social media platform in question.
- A posting that describes a Disney Vacation product need not be submitted to Disney in advance for approval as long as (i) the posting includes Disney’s provided product copy in full without modification, (ii) the posting complies with the Nomenclature Guidelines and Brand Guidelines (see below), and (iii) any Disney copyrighted material included in the posting has been approved by Disney in writing for posting by the Travel Distributor on the social media platform in question. These postings may include Disney’s provided product copy in full in combination with material added by the Travel Distributor, but the material added by the Travel Distributor may not contradict or modify Disney’s provided copy
- A posting by a travel agency that describes an offer need not be submitted to Disney in advance for approval as long as (i) the posting includes Disney’s provided offer copy in full without modification, (ii) the posting complies with the Nomenclature Guidelines and Brand Guidelines (see below), and (iii) any Disney copyrighted material included in the posting has been approved by Disney in writing for posting by the travel agency on the social media platform in question. These postings may include Disney’s provided offer copy in full in combination with material added by the travel agency, but the material added by the travel agency may not contradict or modify Disney’s provided copy (the addition of non-deceptive material regarding discounts or other offer benefits funded by the travel agency is not deemed to contradict or modify Disney’s provided offer copy under this policy).
- The sharing of content that has been shared by Disney on the Disney Travel Professionals Facebook page, Disney Travel Professionals Pinterest page, or Disney Travel Professionals YouTube channel.
Postings that require advance approval from Disney
Except as otherwise expressly provided above, all postings must be approved by Disney in advance in writing. Disney may withhold approval in its sole and absolute discretion.
Here are some examples of postings that must be approved by Disney in advance in writing:
- A posting that describes an offer or a Disney Vacation product and Disney has not provided copy for the offer or product. Please note that since Disney does not provide copy for Travel Distributor sweepstakes or contests, postings regarding Travel Distributor sweepstakes or contests must be approved by Disney in advance in writing.
- A posting that describes an offer or a Disney Vacation product without inclusion of Disney’s provided copy as required above.
- A posting that does not comply with the Nomenclature Guidelines or Brand Guidelines.
- Paid advertising.
- A posting other than on Facebook, YouTube, Pinterest, Twitter, Instagram or Tumblr.
Nomenclature Guidelines
All postings must adhere to Disney’s nomenclature rules as set forth in the “Nomenclature” section of the Marketing Guidelines on DisneyCopyright.com.
Brand Guidelines
All postings must adhere to Disney’s brand guidelines as set forth below.
- Posts may NOT include any third party brands other than travel industry brands. Travel Distributor is responsible for obtaining consents from all third parties.
- Posts may NOT include any reference to any non-Disney rewards program.
- Posts may NOT include or mention any of the following:
- Unsubstantiated, false or misleading claim
- False or misleading language
- Tobacco or alcohol
- Guns or ammunition
- Prescription or over-the-counter drugs, vitamins or dietary supplements
- Illicit drugs
- Intimate or personal items (feminine hygiene, contraceptive, etc.)
- Gambling
- Erotic or pornographic content
- A parody of current or past Disney creative, story or character
- Violence, fighting or war
- R-rated movie or M-rated video game
- Obscene material, adult topics or bad language
- Direct or indirect (implied) reference to sex or sexuality
- Creative that could frighten or upset young children or their parents
- Politics, social issues, activism, or advocacy
- Divisive or exclusionary ideas (e.g. white supremacy)
- Illegal or unethical activity
- Slanderous or libelous content
- Anything that violates applicable law, rule or regulation.
- Discrimination based on race, sex, religion, nationality, disability, sexual
orientation, gender identity or age - Image or content that is in any way unlawful, harmful, threatening,
defamatory or harassing - Sensationalism
- Hashtags not created by Disney may not include Disney trademarks. You are encouraged to use official Disney hashtags for Disney campaigns, events and celebrations.
Additional Requirements
- A Travel Distributor shall only post to pages, channels, accounts and blogs that are publicly accessible and are not private or gated.
- Each Travel Distributor shall ensure that its postings are accurate and that its postings are factually consistent with all information disclosed by Disney.
- No Travel Distributor shall provide money, any travel item or any other compensation to any person making an endorsement if such person is not clearly presented as a travel agent or other travel professional that is typically compensated to sell and promote travel, unless otherwise approved by Disney in advance in writing. Disney may withhold approval in its sole and absolute discretion.
- If Disney notifies a Travel Distributor that it is no longer eligible to post under this policy, then the Travel Distributor shall immediately cease all posting under this policy. Disney may elect to so notify a Travel Distributor in Disney’s sole and absolute discretion.
- If Disney requests that a posting be removed, the Travel Distributor shall remove the posting as soon as possible, but in no event more than 24 hours after Disney makes the request. Disney may request removal in Disney’s sole and absolute discretion, even if the posting complies with this policy or was previously approved by Disney.
This policy is subject to change at any time.
Examples
- The posting does not use proper Nomenclature (e.g. Epcot International Food and Wine Festival)
- Image and copy referencing alcohol do not follow brand guidelines. This would be inappropriate for a travel professional to post.
- The agent has added their call to action.
- The posting includes the full product copy provided by Disney.
- This posting describes a ticket which is a Disney Vacation component and did not use Disneyprovided copy
- Posting doesn’t comply with Nomenclature Guidelines. Walt Disney World should not be referred to as WDW or Disney World. Please use official Disney hashtags for Disney campaigns, events and celebrations.
Universal Studios
Universal Studios is a great family vacation destination. Even those visiting Walt Disney World will typically want to visit Universal Studios for at least a day visit.
registration and training
Go to Selling section for more information
Learn more about Selling Universal:
Click HERE to watch a video for some great tips from our Universal Studio colleagues about selling techniques. These tips aply to all destinations.
Booking
These properties can be booked via Vax Vacation Access.
Booking
To book these properties, contact the location directly and identify yourself as a travel agent.