Agents: Destination Magic

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About Destination Magic

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Agency Organization

This chart gives an overview of how our team is structured. We’re made up of three core departments: Operations, Marketing, and Sales. Behind the scenes, a dedicated group of people works together to keep Destination Magic running smoothly and delivering exceptional experiences.

Need Help? Here's Who to Contact

We want to make sure you always know where to turn when questions come up. The table below outlines who to contact for different types of support—whether it’s booking assistance, marketing guidance, tech issues, or anything in between. Plus, you’ll have your dedicated team coach by your side to guide you throughout your journey. We’re here to support you every step of the way!

Below is a list of key contacts dedicated to supporting your success at Destination Magic.

Donna Malik
CEO (Chief Enchantment Officer)

Donna@DestinationMagic.com​
732-727-1180 (direct)
732-233-3328 (cell)

 

Kim Clementi
Office Administrator

KimC@DestinationMagic.com
732-678-6489

  • Overall agent support

  • Coaching/training around sales techniques

  • Best customer service practices and navigating difficult situations

  • Sales strategies to get leads and convert sales

  • New agent support

  • Assist with new agents onboarding, training , questions etc.

  • Supplier Support

  • Questions and/or issues with suppliers

  • Commission research

  • CRM issues

 

Daniel Bristol
Administrative Assistant

MagicSupport@DestinationMagic.com
250-816-9360

  • New Agent onboarding

  • Supplier registration or login issues

  • Operations Team support

 

Kat Scardaville
Bookkeeper

Finance@DestinationMagic.com
848-565-0113

  • General Agency Bookkeeping

  • Commission Reconciliation

Agency Information

Agency Credentials

When registering with Disney and most other suppliers, and quoting or booking any travel, you will be asked to provide the agency’s identification number. 

CLIA is the most commonly used number:

00031296

Some vendors, like Universal and Royal Caribbean, require the agency phone number as our agency booking ID.  

7327271180

We are also accredited by IATA/IATAN. We don’t typically use that number but are providing here for your reference if needed.

31713721

Registered Seller of Travel

We are registered in all states where required by law. The following states require that the registration number be clearly and conspicuously displayed in all advertising, promotional materials.

Florida: Fla. Seller of Travel Ref. No. ST42246

California: CST 2146282-70

 

Agency Social Media

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